To reflect the style of work I'm performing in 2022, I updated my "Hire Kevin" page. Click here for details.
I do have an opening for a project beginning August 15, so if you were thinking about something regarding customer behavior, let's talk.
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Retaining Really Good Customers
Let's look at a problem for catalog advocates. Matchbacks will give you a misleading outcome. You need mail/holdout tests and you need f...
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It is time to find a few smart individuals in the world of e-mail analytics and data mining! And honestly, what follows is a dataset that y...
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It's the story of 2015 among catalogers. "Our housefile performance is reasonable, but our co-op customer acquisition efforts ar...
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This is where we're headed: Let's say you want to invest an additional $100,000 in paid search. You should be able to see a p&l,...
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