Friend of MineThatData Chris Baggott tells of his displeasure with Best Buy and their rewards program.
At Hee-Haw Marketing, Paul has an ongoing issue with the sloppiness of a Kohl's store.
John Moore at Brand Autopsy concludes that if Gap went out of business, it would be ok with him.
What is your tolerance level for a brand, before it slips into the 'criticism zone'? When are you willing to forgive a brand, and how many mistakes are required before you throw a brand under the bus?
Helping CEOs Understand How Customers Interact With Advertising, Products, Brands, and Channels
Showing posts with label Brand Autopsy. Show all posts
Showing posts with label Brand Autopsy. Show all posts
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Content Creation
Here's the link . I realize many of you are stymied by creating content for your customers. Some of you would say the video above is poi...
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It is time to find a few smart individuals in the world of e-mail analytics and data mining! And honestly, what follows is a dataset that y...
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It's the story of 2015 among catalogers. "Our housefile performance is reasonable, but our co-op customer acquisition efforts ar...
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The emails come in on a daily basis now ... " here's what I think I need, what should I purchase ?" So, today I write a Search...