When you pay $150ish for the MLB package and it is opening day, you expect the service to work.
Now, when my internet cable is out for the better part of a day, my cable company could care less ... deal with it, moron.
So at least give MLB props for trying to make amends.
How did they make amends?
- Take $10 off your purchase of $25 or more at mlbshop.com ... here's the code: EFW5WFYSTF.
You know what this means, right? If we assume they have 65% or higher gross margins, they're making money off of their mistake.
Outside of my marketing audience, much of my former readership on the old Twitter had contempt for marketing professionals ... and we get another example here why that's the case. Not only do you not get a pro-rated credit for the service they couldn't provide, they have to make money off of the crumbs they do offer you.
Ok, I'm done now.
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