FYI - I'm moving on to math after this one, ok?
Fans didn't like long lines and too few employees to satisfy their needs ... perceived or real (i.e. water in 90 degree sun is a real need).
If you ever want to see what America is like in 2021, spend a few minutes and read through the comments on this Twitter post (just visit https://twitter.com/explore and look it up). Both sides.
So here we have your e-commerce or retail business. You have two needles you can move.
- Salary + Benefits.
- Love + Safety.
Many of you will tell me that you can't afford to pay somebody more than $11/hour to work in the call center or warehouse or retail store. You'll tell me that if you do that your business won't profitable.
Then you've got to move the Love + Safety needle. Care about your people & show it.
You can do that, right?