November 26, 2006

Who Manages Your Online Strategy?

Jeremiah Owyang talks about folks who lead web strategy in media businesses. In your multichannel organization, who leads your web strategy?
  • An Online Expert?
  • Your Chief Marketing Officer?
  • A Catalog Marketing Expert?
  • A Retail Marketing Expert?
  • A Merchandising Expert?
  • Somebody Else?
Who should lead your web strategy? Offer your comments, please.

Page Counts When Bifurcation Hurts All Other Customers

Yesterday we talked about the fact that best catalog customers (a minority of your file) deserve MANY catalogs that are merchandised with...