Two Articles For You To Think About

First, translate everything in this article about AI and Media to "AI and E-Commerce". Then you'll be interested in the topic.

Second, you should see the blank stares I get when I ask you "who" the person is that represents your brand publicly, the person and/or employee that your customers implicitly trust, leading to increased sales/profit? This article neatly summarizes why I ask the question. If you cannot answer this question, you are five to ten years behind brands who have answered it.