For the 17th time, I wish those of you who celebrate it a Merry Christmas (yeah, that's me from a long time ago).
Helping CEOs Understand How Customers Interact With Advertising, Products, Brands, and Channels
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The Long and Winding Road
Your business performance is undoubtedly due to decisions you recently made. It's also the outcome of decisions made 1-3 years ago. I wo...
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It is time to find a few smart individuals in the world of e-mail analytics and data mining! And honestly, what follows is a dataset that y...
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It's the story of 2015 among catalogers. "Our housefile performance is reasonable, but our co-op customer acquisition efforts ar...
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Here's a recent email campaign from Macy's. The $24.99 UGG Throw. That's the place where MRV matters. Items featured in email ca...

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