Reconcile this for me, ok?
Conversely, here they are on December 3 telling you as a customer to trust them and use them ... now!!
Notice that (in the article) Amazon doesn't have any constraints placed upon them.
I know, I know, this is hard ... and UPS / FedEx probably can hire more people but cannot build new warehouses and neither brand ever expected a pandemic to cause brands to surge online. So yes, there should be some empathy for their predicament. But YOU were also put in a horrible predicament, and somehow you grew your sales dramatically (in so many non-apparel e-commerce cases this year) and worked through serious constraints. If you can do it, your vendor partners can do it as well.