We're getting pummeled with mindless, vapid, senseless information ("brands who fail to embrace omnichannel are destined for the scrapheap of history"). I mean, Amazon is 25% of e-commerce, and 52 companies comprise 75% of all e-commerce sales. Channels are irrelevant. Merchandise is everything!
This interview is the opposite of mindless, vapid, senseless information. You'll hear interesting thoughts about the future of retail and e-commerce, based on experience, success, and failure. What could be better than that?
Hint - he cares about merchandise.
Merchandise.
Hint - he cares about merchandise.
Merchandise.
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