May 19, 2013

Dear Catalog CEOs: A Five Tool Player

Dear Catalog CEOs:

In baseball, there is a player called a "5 Tool Player":

  • Hits for average.
  • Hits for power.
  • Runs the bases well.
  • Throws.
  • Fields.
Obviously, these players are hard to find.  Terribly hard to find.  I possessed exactly zero of the skills when I played baseball in high school.

What are the five tools that yield an outstanding business executive, a person who could run your company and chart a viable course into the future?

How many employees in your current pipeline have all five tools?  How many could replace you?  After all, it's your job to make sure that there are a ton of five tool business leaders in your organization, correct?

We keep outsourcing tools, don't we?

And in the process, we're struggling to develop talent.  Something needs to change.  You can make these changes.


Y'all have heard of Customer Lifetime Value (called CLV or LTV), right? Another 10% of you calculate the metric and know what the rig...