Geography continues to play a significant role in our marketing efforts. It's the reason for introducing Hillstrom's Zip Code Forensics.
In the social media world, folks are beginning to take notice.
In the multichannel marketing side of the world, zip code models have been in existence for a very long time, as evidenced in this article from 2000.
We haven't done a good job of drawing intelligence from our models. It's one thing to see if we can improve the effectiveness of marketing activities by treating customers in certain geographic areas differently.
It's quite another thing to change how we practice marketing, based on what the information tells us.
Looking at the map above, we notice a lot of orange in Southern Iowa and Northern Missouri. These zip codes tend to be less productive than average, and skew toward traditional marketing techniques.
In other words, we shouldn't expect these areas to be highly responsive to tactics like e-mail marketing or social media. This doesn't mean individual customers won't be responsive. But on average, we need to think differently about these customers.
How do we merchandise a catalog for the customer who lives in a rural area? How do we merchandise a catalog for the customer who has 1,443 retail opportunities within two miles of her home? How do we execute an e-mail marketing campaign for the customer in Northern Missouri? How do we execute an e-mail marketing campaign for the customer living in Silicon Valley? What version of a home page or landing page could be created for the rural customer, or the urban customer?
We're going to get better at using the tools already available to us. We will change how we present ourselves to unique customer segments.
Pretend you have a $100 item that sells one unit. You also have a $5 item that sells 10 units. The $100 item generated $100, but just one cu...
It is time to find a few smart individuals in the world of e-mail analytics and data mining! And honestly, what follows is a dataset that y...
Yes, Gliebers Dresses is a fictional series designed to get us to think about things ... if business fiction is not your cup of tea, why no...
A good marketing/analytics system should be able to quickly diagnose the impact that merchandise has on business struggles. I use the co...