Thanks to DMNews for the announcement about the end of the Bloomingdales By Mail catalog.
The pundits have been telling you for almost a decade that you must mail these things to be a true multichannel brand. Now, leadership elects to discontinue paper advertising to be "brand-right" and ecologically friendly, mirroring a decision made by Nordstrom in 2005 (a decision also derided by pundits).
All that money spent mailing catalogs becomes an "expense" that can be reallocated to website initiatives. Will the initiatives increase sales?
If you are a true multichannel retail brand (stores, website, phone), it isn't hard to see where this "multichannel thing" is heading. By the way, you'll make very different strategic decisions (keep a catalog vs. discontinue a catalog) using matchback analytics vs. using mail/holdout methodology.
Helping CEOs Understand How Customers Interact With Advertising, Products, Brands, and Channels
Subscribe to:
Post Comments (Atom)
Content Creation
Here's the link . I realize many of you are stymied by creating content for your customers. Some of you would say the video above is poi...
-
It is time to find a few smart individuals in the world of e-mail analytics and data mining! And honestly, what follows is a dataset that y...
-
It's the story of 2015 among catalogers. "Our housefile performance is reasonable, but our co-op customer acquisition efforts ar...
-
The emails come in on a daily basis now ... " here's what I think I need, what should I purchase ?" So, today I write a Search...
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.