March 09, 2023

Retail Stores

Here's a quote I now use on Twitter.

  • "A store is a purpose-built structure designed to extract money from customers and prospects who want to be there."

What's coming for retail is, on one hand, going to be messy and unpleasant. But on the other hand, what retail professionals currently under the age of 45 are going to do to reinvent retail ... that's going to be amazing! Smaller stores aren't the answer, they're a step in getting to the answer. The movie theater article above? That's a parallel to turning a store into a distribution center ... it's not the answer, it's a step in getting to the actual future.

The actual future? I'm excited about it!

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