Number One complaint from those of you in the reading audience, when I harp incessantly on the need for a Welcome Program:
- "That's going to require too much customized work, and frankly, we don't have the resources to do that, sorry."
- "If possible, we want to outsource everything we do. We'll pick the product, sure, but we just don't care about marketing because it's pointless. Marketing can be outsourced to the cheapest provider, and that's how we thrive."