You probably read this article two weeks ago (if not, click here please).
Read the summary of the article - it takes just six seconds.
Is this not the complete, unfettered opposite of the #omnichannel strategy you're being told you must execute? You are being told everything must be integrated into a monolithic festival of delight ... right?!
The right tactic, of course, is to do what is best for your customer. If your customer wants stores turned into digital distribution centers, have at it. Or your customer might want the exact opposite. Either way, do what is best for the customer, not what helps thought leaders generate page views.
Subscribe to:
Post Comments (Atom)
Borrowing From Others
In football, pro teams liberally borrow from colleges, and colleges happily borrow from high schools. Read this article for details (clic...
-
Look at the first four rows of our life table (values of 0/1/2/3). These are the first 12-15 weeks after a customer buys for the firs... -
You probably run Life Tables for your customer file, right? Right? They've been around forever ( click here for a reference f... -
If you don't like geeky math, please skip this post, because I am about to show you how the sausage is made! I have eight variables in...
No comments:
Post a Comment