December 21, 2009

Customer Acquisition: Open Your Spreadsheets!

Let's run another simulation, one similar to the one we ran last week when evaluating customer loyalty.

Open your spreadsheets (e-mail me for your own copy). Using the customer acquisition index row (C6 - G6), enter increases in customer acquisition that yield a business that is generating $80,000,000 in sales in Year 5.

There are many solutions that get you to the same answer. Share your simulated results in the comments section of this post.

And if you want to purchase the book, click here!

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.

Unlocking Customer Value, It Is INCREDIBLY HARD And Likely Doesn't Work

Have you ever walked the vendor hall at a trade show? You get an immediate view into the mindset of trade journalists and vendors when it co...