You already know that I am not a fan of "Cyber Monday".
That being said, it is a hoot to use Twitter to follow what real human beings (not press releases) are saying about Cyber Monday. Pay close attention to the folks who are excited, and the folks who are frustrated with the contrived, artificial nature of the holiday. Also pay attention to all of the selling that is going on, my goodness. This, folks, is the definition of a micro-channel.
You can learn from actual humans that businesses like Gap, Victoria's Secret, Home Depot, CompUSA and Williams Sonoma experienced slowdowns.
It's Coming
In my catalog-centric presentations this year, there is one theme that, when shared, leaves folks flummoxed. The theme is "bifur...
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Look at the first four rows of our life table (values of 0/1/2/3). These are the first 12-15 weeks after a customer buys for the firs... -
So Amazon created a major shopping event out of nothing, and now they're killing it in July (a month when nobody can sell anything ot... -
This is the fourteenth summer writing this blog ... let that fact sink in for a moment. As I've done in past years, expect a cadenc...
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