- Multichannel Merchant features an interview with catalog expert Bill End. Mr. End was President/CEO at Lands' End during the majority of my tenure. I was a nobody, yet he listened to and shaped my research. It is a lot of fun to be a nobody and have somebody listen to you. No subsequent experience replaced the rush of those formative years.
- Rick Whittington had the opposite view that I had about shopping cart abandonment.
- Mary Meeker of Morgan Stanley offers this presentation of where the internet is heading.
- My loyal readers know that I enjoy the Note to CMO Blog. Here are two more contributions:
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