September 05, 2006

Insensitive: Radio Shack

From a former co-worker of mine at Lands' End, Jeanne Bliss, on Radio Shack informing employees that their jobs had been eliminated via email.

I have fired people, I have also informed employees that I had eliminated their job. It is a humbling and emotional experience for the person on the other end of the table. It is really hard to be on my end of the table. But that experience builds character for both parties. You feel alive, full of feelings and emotions, when going through either side of this experience.

How Radio Shack chose to execute this strategy is just cold, cruel, and insensitive, if the story is true. How likely are you to recommend this company as a place to work? How likely are you to apply for a job there, knowing this is how they treat the very people that keep them in business?

Executives, Directors, Managers and Supervisors. Please be human, sensitive, kind, warm, and understanding when it is your turn to do something unpleasant. Your character, your integrity, your reason for being is at stake at a moment when a job comes to an end. If you are an Executive, this is when you earn that insanely large salary plus bonus plus stock options. Please demonstrate some leadership.

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