April 17, 2008

Micro-Channels: How Dell Arrived At Their Twitter Strategy

Dell responded to the post on their Outlet/Twitter strategy --- they point us to this article in New Communications Review that outlines the genesis of the strategy and early results.

Thanks, Dell!!

1 comment:

Note: Only a member of this blog may post a comment.

Winner Stability

There are pros and cons to what I call "winner stability". This metric captures the rate that last year's winning items mainta...