April 19, 2016

Nordstrom Downsizing


The omnichannel movement advocated by vendors/pundits really, really ended up in a costly failure. My goodness. It just makes me sad to see how many retail leaders listened to such terrible advice, and are now paying for it with their jobs/careers.

Time to focus on what matters.
  1. Merchandise Productivity.
  2. Customer Acquisition.