Posts

Give Me A Practical Example

We Like Transitional Customers, Right?

Something For Everybody

But What Is A Transformational Customer?

Dear Catalog CEOs: Steroids

Diagnosing Business Issues Via The 3Ts

2012: A Presidential Election Year

Of Course We Have A Mobile Website

Of Course Social Media Doesn't Work ... Among Traditionals

Dear Catalog CEOs: Traditionals

Price Optimization Testing at Wal-Mart

Traditionals, Transitionals, Transformationals

Catalogs 2012: Three Files

The Cloud: All Magic Comes With A Price

Dear Catalog CEOs: Growth

Count 'em

If You Want To Do Something Different ...

Miles Apart

Free Shipping Will Be Mandatory

Dear Catalog CEOs: Do Everything

The Life Spiral: New Channels