Posts

The Life Spiral: New Items

Dear Catalog CEOs: Trick or Treat?

Death Spiral: Channel Shift

Death Spiral: New Customers vs. Loyalty

Death Spiral: Customer Age

$12,000,000 Profit on Catalog PhD Projects This Year? $22,000,000 Total?

Death Spiral: Expenses

Dear Catalog CEOs: What Did We Learn In 2011?

Death Spiral: Product Death

Death Spiral: New Products